Expertise
If you would like to learn more about the services we offer, please find the details outlined below.
Counselling
Confidential and professional short-term interventions and counselling are available through face-to-face meetings, telephone, or online platforms. Individuals are welcome to bring a whanau or support person to the sessions. Practitioners are chosen based on the client’s unique concerns, circumstances, and cultural requirements. All practitioners are qualified and registered with a recognised membership organisation, such as NZAC or its equivalent.
Specialised Support
This involves targeted support and counseling aimed at evaluating risks, developing coping and safety strategies, and offering external referrals when necessary. These services, which may be recommended by counselors or sought out by individuals, can encompass EMDR, trauma-focused CBT, DBT, exposure therapy, or assistance for specific high-needs situations (such as eating disorders, mental health challenges, domestic violence, or anger management). All practitioners are qualified, registered, and possess pertinent certifications and experience in their respective fields.
Wellbeing coaching
We offer guidance on effective strategies to enhance both physical and mental well-being. Our sessions address various aspects, including coping with life transitions, smoking cessation, heart health, nutrition, fitness, and managing sleep, fatigue, and mental wellness. Our practitioners possess the necessary qualifications and relevant experience to provide comprehensive support.
Professional supervision
This service does not encompass clinical supervision. Rather, it facilitates opportunities for individuals and leaders to engage in reflection, skill enhancement, and access to resources pertinent to their professional growth. The supervision offered emphasizes personal development and rejuvenation. Practitioners are credentialed and associated with a professional body, such as NZAC or a similar organization.
Critical incident decompression
Critical Incident Decompression is a trauma-informed group assessment focused on overall well-being and incorporates psychosocial education. It is typically employed as an informal debriefing method in situations involving diverse groups, multiple distressing occurrences, or protracted events spanning several weeks or months. This process provides psychoeducational support related to trauma.
Facilitated discussion
A facilitated discussion directs a group or individuals toward a unified objective, whether during a fully developed intervention or as a proactive strategy to enhance collaboration. The facilitator’s responsibility is to maintain focus on established goals and subjects while encouraging participants to emphasize collective interests rather than individual viewpoints. Qualified practitioners hold relevant certifications or are registered with recognized professional organizations.
Planned on site support
In situations where onsite support is necessary due to particular events, heightened pressures, significant stressors, or transitions filled with uncertainty, practitioners can be available onsite. They may either move around to check in on employees or have a dedicated space where staff can privately discuss their stress and wellbeing concerns in one-on-one sessions. This can take the form of onsite counseling or wellness check-ins. The practitioners involved are qualified, certified, and registered with a recognized professional body.
Out placement Support
This program is designed to support organizations during restructuring, job insecurity, and redundancy situations. It can be customized to meet the specific needs of your organization and can be combined with services such as Planned Onsite Support, individual Counseling, Financial Mentoring, and Career Transition Assistance. All practitioners involved are qualified and certified, registered with a professional membership body.
Career Transition Support
Employees can access professional career advisors as needed to help with career development and decisions, particularly during situations such as redundancy or organizational change. The services offered encompass personalized career coaching, assistance with resume creation, interview preparation, and various other training opportunities. These advisors are qualified and possess relevant experience or certifications.
Couples counselling
We offer couples counseling with the endorsement of the organization. Our practitioners are qualified and registered with a recognized membership body, such as the NZAC or its equivalent. They possess the necessary training and experience to effectively deliver this service.
Group supervision
This service does not serve as clinical supervision. Instead, it offers a platform for individuals to come together in a group format as leaders to reflect on their experiences, enhance their skills, and engage in meaningful sharing within a secure environment. The facilitators are qualified professionals who hold registration with a recognized membership organization like NZAC or its equivalent.
Manager Assist
This is not intended as legal or HR advice. This service supports team leaders and managers in addressing mental health and wellbeing risks, along with staff needs and challenges. Practitioners are qualified and registered with a recognized organization or hold relevant coaching certifications and degrees.
Wellbeing check
A solution-oriented brief intervention designed to address specific concerns or to conduct a general well-being assessment following an event. This approach involves a focused 30-minute session with an individual, fostering self-reflection to identify strategies for enhancing resilience, promoting self-care, and leveraging support networks. The individual will assess what is functioning effectively and what challenges they face, enabling them to develop tailored solutions that suit their needs.
Group wellbeing check
A brief, solution-oriented intervention aimed at addressing concerns or conducting a general wellbeing assessment in response to an event. This intervention includes a 30-minute wellbeing discussion with a team, fostering self-reflection and strategizing effective tools to enhance resilience, promote self-care, and leverage support networks. The focus is on identifying what is functioning effectively and what is not, enabling the individual to develop personalized solutions that align with their needs.
Critical incident consult
This service assists managers in supporting staff after significant incidents. We discuss the event and recommend suitable critical incident services tailored to the organization’s needs. We explain Critical Incident Procedures (aligned with Crisis Intervention and Management Australasia or the International Critical Incident Foundation) and provide psycho-educational support on trauma recovery. We do not handle HR, legal, or criminal issues and advise managers to follow critical incident procedures and consult HR before taking action. Services are delivered by trauma-trained practitioners and certified Critical Incident Responders.
Critical incident support debriefing:
Critical Incident Stress Debriefing (CISD) is a seven-step group intervention designed to assist individuals who have experienced the same traumatic event. It aims to reduce long-term psychological effects and normalize shock responses. Typically conducted within two days of the incident, CISD involves trauma-trained practitioners certified by organizations like Crisis Intervention and Management Australasia. Examples of incidents include workplace accidents, fatalities, and near misses.
Wellness & Safety
Our organization is committed to promoting wellness and safety through collaboration with stakeholders to create customized policies, structures, and frameworks that address unique requirements. We emphasize the design of systems that nurture a supportive and secure atmosphere, ensuring that staff members feel appreciated and empowered in achieving their wellness goals. By joining forces, we can cultivate a culture that prioritizes well-being, thereby enabling both personal and professional development for every member of the organization.